Cookies & Privacy statement

HotelGiftcard.com B.V. (“we”, “us”, “our”) values your privacy. This policy describes how we collect, use, store, and share personal data when you visit our website hotelgiftcard.com (“the Website”). We comply with the General Data Protection Regulation (GDPR) and the Swedish Data Protection Act (2018:218).

1. Who is responsible for your data

HotelGiftcard.com B.V.
Ambachtsweg 6
1474 HW Oosthuizen
The Netherlands
Email: [email protected]

We are the data controller responsible for the processing of personal data via our Website.

2. What data we collect

We collect personal data when you:

• Make a booking via the Website
• Sign up for our newsletter
• Contact our customer service

This may include:

• Name, address, email address, and telephone number
• Payment details (processed securely)
• Booking and transaction data
• Technical information such as IP address, browser type, and device information

We collect personal data for marketing purposes only if you have given explicit consent.

3. Why we process your data

We process your data in order to:

• Manage bookings and requests
• Provide customer service
• Process payments securely
• Prevent fraud and misuse
• Send marketing materials (only with consent)
• Fulfill legal obligations

4. Legal basis under the GDPR

We process personal data based on the following legal grounds:

• Consent (e.g. newsletters and cookies)
• Contract (to carry out bookings)
• Legitimate interest (to improve our services and prevent misuse)
• Legal obligation (e.g. accounting requirements)

5. Cookies and similar technologies

We use cookies to:

• Ensure the Website functions correctly
• Analyze performance and user behavior
• Personalize content and advertisements

Legal basis: consent, in accordance with Chapter 6, Section 18 of the Swedish Electronic Communications Act (LEK) and Article 6(1)(a) GDPR.
You can withdraw or change your cookie preferences at any time via our cookie banner or your browser settings.

6. How long we store data

Personal data is stored for as long as necessary to:

• Fulfill the purposes stated above
• Comply with legal obligations
• Provide post-purchase support and handle complaints

Data used for marketing purposes is stored until you withdraw your consent.

7. Sharing of data

We share your data only with trusted parties necessary for our services, including:

• Payment service providers
• Accommodation partners and booking platforms
• IT and operational service providers
• Authorities, where required by law

We never sell your personal data.

8. Transfers to third countries

If your data is transferred outside the EU/EEA, we ensure that:

• Transfers are based on approved Standard Contractual Clauses (SCCs)
• Appropriate technical and organizational safeguards are in place

9. Your rights

Under the GDPR, you have the right to:

• Request access to your personal data
• Rectify or erase inaccurate data
• Restrict or object to processing
• Receive your data in a portable format
• Withdraw consent at any time

To exercise your rights, please contact us at [email protected].

10. Data security

We apply appropriate technical and organizational security measures, including:

• SSL encryption
• Restricted access to personal data
• Monitoring of system access and security

11. Changes to this policy

We reserve the right to update this policy.
Material changes will be clearly communicated via our Website or by email.

12. Complaints and contact

If you believe your personal data has been processed in violation of applicable regulations, you may contact:

Swedish Authority for Privacy Protection (IMY)
www.imy.se

Box 8114
104 20 Stockholm

Or contact us directly:
HotelGiftcard.com B.V.
Ambachtsweg 6
1474 HW Oosthuizen
The Netherlands
Email: [email protected]