Cookies & Privacy statement

HotelGiftcard.com B.V. (“we”, “us”, “our company”) is committed to protecting your personal data. This policy explains how we collect, use, store, and share your data when you visit or use our website hotelgiftcard.com (“Website”). We act in accordance with the Swiss Federal Act on Data Protection (revFADP) and the Data Protection Ordinance (DPO).

1. Data controller

HotelGiftcard.com B.V.
Ambachtsweg 6
1474 HW Oosthuizen
The Netherlands
Email: [email protected]

We are the data controller responsible for data processing within the meaning of Article 5 revFADP.

2. What data we collect

We collect personal data when you:

• Make a booking via our Website
• Subscribe to our newsletter
• Contact our customer service
• Typical data collected includes:
• Name, address, email address, telephone number
• Payment details (securely processed)
• Booking and transaction data
• Technical information such as IP address, browser type, and device data

Marketing communications are sent only with your explicit consent.

3. Purpose of processing

We process your data in order to:

• Enable and manage bookings
• Handle customer inquiries
• Process payments securely
• Prevent fraud and misuse
• Send newsletters or offers (only with consent)
• Comply with legal obligations

4. Legal basis

We process your data in accordance with Articles 6 et seq. revFADP based on:

• Your consent
• Contractual necessity
• Our overriding legitimate interests
• Legal obligations

5. Cookies and similar technologies

Our Website uses cookies for:

• Technical functionality
• Analysis of website usage
• Personalization of content and, where applicable, advertising

Under Swiss data protection law, your consent is required where cookies process personal data.

You can manage your cookie preferences via the cookie banner or your browser settings. We adhere to the Swiss principles of proportionality and transparency.

6. Data retention period

We store your data only for as long as necessary for:

• Contract performance and customer service
• Statutory and tax retention requirements
• Resolution of disputes

Data used for marketing purposes is retained until consent is withdrawn.

7. Data disclosure

We share your data only with:

• Payment service providers
• Partner accommodations via Expedia
• IT and hosting providers
• Authorities, where legally required

We do not sell your personal data.

8. International data transfers

We may transfer data to countries with an adequate level of data protection. Where no adequacy decision exists, we implement appropriate safeguards, such as:

• Standard data protection clauses
• Additional technical and contractual safeguards

9. Your rights under revFADP

You have the following rights:

• Access to your stored personal data (Art. 25 revFADP)
• Correction or deletion of inaccurate data
• Restriction of or objection to data processing
• Data disclosure or data portability
• Withdrawal of consent at any time with effect for the future

To exercise your rights, please email [email protected].

10. Data security

We apply technical and organizational measures, including:

• SSL encryption
• Access controls and data minimization
• Secure hosting environments

11. Changes to this privacy policy

We reserve the right to amend this privacy policy.
Material changes will be communicated clearly and transparently on our Website.

12. Complaints and contact

For questions or complaints, you may contact:

Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
www.edoeb.admin.ch

Or contact us directly:
HotelGiftcard.com B.V.
Ambachtsweg 6
1474 HW Oosthuizen
The Netherlands
Email: [email protected]