Our Privacy Policy and Cookie Statement

HotelGiftcard.com B.V. (we, us, our) is committed to protecting your privacy. This Privacy and Cookie Policy explains how we collect, use, store, and share your personal information when you use our website hotelgiftcard.com (the Website). We comply with applicable United States privacy laws including the California Consumer Privacy Act and the California Privacy Rights Act where they apply.

1. Who we are

HotelGiftcard.com B.V.
Ambachtsweg 6
1474 HW Oosthuizen
The Netherlands

Email: [email protected]
Telephone for United States customers: +1 888 360 0817

We are responsible for the personal information we collect through the Website.

2. Information we collect

We collect personal information when you:

• Make a booking through the Website
• Subscribe to our newsletters
• Contact our support team.

This may include:

• Full name, address, email address and telephone number
• Payment information processed securely by trusted partners
• Booking and usage information
• Technical information such as IP address, browser type and device details

We only use your information for promotional messages when you give clear consent.

3. How we use your information

We use your information to:

• Handle bookings and customer service
• Provide support and process transactions
• Detect and prevent fraud or misuse
• Send promotional messages when we have your consent
• Comply with legal requirements

4. Legal grounds for processing

We rely on:

• Consent for marketing and cookies
• Performance of a contract when you place a booking
• Legitimate interests such as fraud prevention and improvement of our services
• Compliance with legal obligations in the United States where required

5. Cookies and tracking technologies

We use cookies and similar technologies to:

• Ensure correct operation of the Website
• Analyse performance and improve the user experience
• Provide personalised content and marketing messages

You may manage your cookie preferences at any time. You can do this through your browser settings or through the Cookies link located in the footer at the bottom of each page. This link allows you to adjust preferences, remove cookies and find more detailed information.

California residents receive clear notice and may give consent for the use of non essential cookies.

6. Data retention

We keep personal information only for the period needed to:

• Provide our services
• Meet legal and accounting obligations
• Handle support and disputes

Marketing information is kept until you withdraw your consent.

7. Sharing your information

We share personal information only with trusted parties when needed:

• Payment processors
• Booking partners and accommodation providers
• Technical support and hosting providers
• Authorities when required by law

We do not sell personal information.

For residents of California we confirm that we do not sell or share personal information as described in the California Consumer Privacy Act and the California Privacy Rights Act.

8. Transfers outside the United States

As a company based in the Netherlands your information may be processed in countries outside the United States. We use protective safeguards such as contractual protections and technical security measures to keep your information safe.

9. Your rights

Depending on your state of residence you may have rights such as:

• Right to know what information we collect
• Right to access your information
• Right to request correction or deletion
• Right to opt out of certain data sharing practices
• Right to withdraw consent for marketing

California residents have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act.

You may exercise your rights by contacting [email protected] or by using our Do Not Sell or Share request page:

Do Not Sell or Share My Personal Information

This link is also available under the Contact menu located at the top of our Website.

10. Data security
We protect your information through measures such as:

• Encryption during transmission
• Secure payment environments
• Access controls and monitoring systems

11. Changes to this policy
We may update this policy to reflect legal or operational changes. Significant updates will be communicated through the Website or by email when applicable.

12. Contact and complaints

If you believe your information has been handled incorrectly you may contact us:

HotelGiftcard.com B.V.
Ambachtsweg 6
1474 HW Oosthuizen
The Netherlands

Email: [email protected]
Telephone for United States customers: +1 888 360 0817

Residents of California may also contact their state authorities for further guidance.