Our customer service team is based in the Netherlands and is available Monday through Friday, from 8:30 a.m. to 11:30 a.m. and 12:00 p.m. to 4:00 p.m. Central European Time (CET): that’s 2:30 a.m. to 9:00 a.m. Eastern Time (ET).
Because our support center operates from Europe, please note that time zone differences may affect response times if you’re contacting us from the United States. You can also reach us by email, we’re always happy to help.
We do our best to respond to all inquiries as quickly as possible, typically within one business day.