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      Home/Hotels/Spain/Anaga/Santa Cruz de Tenerife/Iberostar Heritage Grand Mencey
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      Iberostar Heritage Grand Mencey

      Iberostar

      10

       • 

      999 reviews

      No rooms are available for

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      +68

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      With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be within a 5-minute drive of Tenerife Auditorium and Rambla de Santa Cruz. This luxury hotel is 8.8 mi (14.1 km) from Teresitas Beach and 0.7 mi (1.1 km) from Nuestra Senora del Pilar Parish.

      Good amenities

      Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

      Suitable as business stay

      Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Limited parking is available onsite.

      Cheers

      Enjoy international cuisine at Los Menceyes, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

      Use these hotel amenities

    1. Dry cleaning/laundry service
    2. Distance from property (meters) - 20
    3. Comprehensive recycling policy
    4. Bulk dispenser for toiletries
    5. Vegetarian breakfast available
    6. Parking (limited spaces)
    7. Number of meeting rooms - 9
    8. Free wired internet
    9. Free WiFi
    10. Number of bars/lounges - 2
    11. Number of poolside bars - 1
    12. Designated smoking areas
    13. Number of outdoor pools - 1
    14. Wheelchair accessible parking
    15. Bicycle rentals nearby
    16. Tours/ticket assistance
    17. All property's electricity comes from renewable sources
    18. Comprehensive food waste policy
    19. Energy-saving switches
    20. Eco-friendly toiletries
    21. At least 80% of all lighting comes from LEDs
    22. Recycling
    23. LED light bulbs
    24. Vegan menu options available
    25. Wheelchair-accessible lounge
    26. No accessible shuttle
    27. Vegetarian menu options available
    28. Wheelchair-accessible on-site restaurant
    29. Distance from property (ft) - 66
    30. Golf lessons available nearby
    31. Visual alarms in hallways
    32. Multilingual staff
    33. Water dispenser
    34. Conference center
    35. Number of accessible parking spaces - 1
    36. Breakfast available (surcharge)
    37. Wheelchair-accessible meeting spaces/business center
    38. Laundry facilities
    39. Elevator
    40. Fitness facilities
    41. Double-glazing on all windows
    42. Sustainability/community reinvestment (10% revenue or more)
    43. Guest education on local ecosystems and culture
    44. Annual carbon offsets
    45. Mountain biking nearby
    46. Organic food
    47. Showcase for local artists
    48. Wheelchair accessible (may have limitations)
    49. Banquet hall
    50. Humane animal treatment
    51. Locally-owned & organized tours & activities
    52. Reception hall
    53. Express check-in
    54. Wheelchair-accessible path to elevator
    55. Change of bed sheets (on request)
    56. Wheelchair-accessible spa
    57. Wheelchair-accessible fitness center
    58. Wheelchair-accessible pool
    59. Wheelchair-accessible public washroom
    60. Spa treatment room(s)
    61. Health club
    62. Well-lit path to entrance
    63. Change of towels (on request)
    64. Garden
    65. Stair-free path to entrance
    66. Wedding services
    67. Full-service spa
    68. Yoga classes/instruction on site
    69. Elevator door width (inches) - 110
    70. Off-street parking
    71. Water-efficient toilets only
    72. Water dispenser use by guests actively encouraged
    73. Elevator door width (centimeters) - 279
    74. Water-efficient showers only
    75. Luggage storage
    76. Express check-out
    77. Porter/bellhop
    78. Business center
    79. 24-hour front desk
    80. Scooter/moped rentals nearby
    81. Number of restaurants - 4
    82. Housekeeping on request
    83. Spa services on site
    84. Golfing nearby
    85. Safe-deposit box at front desk
    86. Snack bar/deli
    87. Sauna
    88. Hiking/biking trails nearby
    89. Steam room
    90. Terrace
    91. ATM/banking
    92. Pilates classes on site
    93. Concierge services

      94. See all hotel amenitites (93)

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      Amenities in your room

    94. Non-Smoking
    95. Television
    96. Closed captioned TV
    97. Satellite TV service
    98. Soundproofed rooms
    99. Change of bed sheets (on request)
    100. Laptop-friendly workspace
    101. Minibar
    102. Bathtub or shower
    103. Coffee/tea maker
    104. Daily housekeeping
    105. Individually decorated
    106. Free WiFi
    107. Change of towels (on request)
    108. Individually furnished
    109. HDTV
    110. Phone
    111. Desk
    112. WiFi speed - 25+ Mbps
    113. Towels provided
    114. Energy-saving switches
    115. Eco-friendly toiletries
    116. Bedsheets provided
    117. Recycling
    118. LED light bulbs
    119. Wireless internet access
    120. Slippers
    121. Private bathroom
    122. Bathrobes
    123. Free toiletries
    124. Hair dryer
    125. Air conditioning
    126. TV size: 32
    127. Housekeeping on request
    128. In-room safe
    129. Plasma TV
    130. Room service (limited hours)

      131. See all room amenities (37)

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      Good to know for you stay

      Check-in begin time

      3:00 PM

      Check-in end time

      anytime

      Checkout

      Before 12:00 PM on day of departure.

      Checkin minimal age

      18

      Incheck instructions

      • Extra-person charges may apply and vary depending on property policy
      • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
      • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
      • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
      • This property accepts credit cards, debit cards, and cash
      • Safety features at this property include a smoke detector
      • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
      • This property is professionally cleaned
      • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

      Arrival

      Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

      Optional fees

      • Fee for buffet breakfast: approximately EUR 20 to 30 for adults, and EUR 20 to 30 for children
      • Nearby parking fee: EUR 12 per day (66 ft away)
      • Facilities fee: EUR 20 per person, per day and includes use of: spa

      The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

      Good to know before you go

      • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
      • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
      • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
      • Only registered guests are allowed in the guestrooms.
      • The property is professionally cleaned.

    131. Plaza de Espana

      0.6 mi

    132. Heliodoro Rodriguez Lopez Stadium

      0.9 mi

    133. Tenerife Auditorium

      1.3 mi

    134. Cesar Manrique Waterpark

      1.4 mi

    135. Chimisay

      2.1 mi

    136. University of La Laguna

      3.9 mi

    137. Santa Cruz de Tenerife (TFN-Tenerife North)

      5.7 mi

    138. La Paz Lookout

      17.9 mi

    139. Lago Martianez Swimming Pools

      18 mi

    140. Puerto de la Cruz Town Hall

      18.4 mi

    141. Plaza del Charco

      18.5 mi

    142. Taoro Park

      18.5 mi

    143. Tenerife (TFS-Tenerife South)

      35.5 mi

    144. Las Palmas (LPA-Gran Canaria)

      64.4 mi

      145. Check out all the highlights in the area

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      10

      •

      999 reviews

      Cleanness

      4.7

      Service

      4.6

      Location

      4.5

      Comfort

      4.5

      Average value

      5

      Neighborhood

      4.5

      Amenities

      4.5

      Select room type to continue

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