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    Home/Frequently Asked Questions/Overview

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    Frequently Asked Questions

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    Changes and cancellations

    About the gift card icon

    About the gift card

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    Order gift card

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    Bookings

    Using the gift card icon

    Using the gift card

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    Business orders

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    Contact

    Can’t find your question?

    Contact us by email or phone. We’ll do our best to respond as quickly as possible.

    Mail

    [email protected]

    Available from Monday through Friday, from 8:30 a.m. to 11:30 a.m. and 12:00 p.m. to 4:00 p.m. Central European Time (CET).

    Phone

    +44 330 828 1877

    Available from Monday through Friday, from 8:30 a.m. to 11:30 a.m. and 12:00 p.m. to 4:00 p.m. Central European Time (CET).

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    Cadeaukaart

    Give a Hotelgiftcard as a gift

    Surprise your loved one, friends, or family. Give a hotel stay and make it a personal gift with a little extra.

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    Discover your next destination

    With the Hotel Gift Card, you can explore a wide selection of hotels worldwide. Choose your ideal destination and enjoy a relaxing overnight stay or weekend getaway.

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    Give your business contacts a gift

    Do you want to give something to your customers or employees? The Hotel Giftcard is always a good idea. As a business customer, you also enjoy many extras.