Cookies & Privacy statement

HotelGiftcard.com B.V. (“we”, “us”, “our”) takes your privacy seriously. This statement explains how we collect, use, store, and share personal data when you use our website hotelgiftcard.com (“the Website”). We comply with the Norwegian Personal Data Act, the EU General Data Protection Regulation (GDPR), and applicable rules on cookies.

1. Who we are

HotelGiftcard.com B.V.
Ambachtsweg 6
1474 HW Oosthuizen
The Netherlands
Email: [email protected]

We are the data controller for personal data collected via our Website.

2. What data we collect

We collect personal data when you:

• Place an order via the Website
• Subscribe to our newsletter
• Contact our customer service

Typical data we collect includes:

• Name, address, email address, and telephone number
• Payment information (processed securely)
• Booking and transaction information
• Technical data such as IP address, browser type, and device information

We use email addresses for marketing purposes only with explicit consent.

3. Purposes of processing

We use your personal data for the following purposes:

• Administration of bookings and customer support
• Ensuring secure and efficient payment processing
• Preventing fraud and misuse
• Sending marketing materials (only with consent)
• Complying with legal obligations

4. Legal basis for processing

We process personal data based on the following legal grounds:

• Consent (e.g. newsletters and cookies)
• Contract (e.g. processing bookings)
• Legitimate interest (e.g. improving our services)
• Legal obligation (e.g. accounting requirements)

5. Cookies

We use cookies and similar technologies to:

• Ensure normal operation of the Website
• Analyze traffic and improve performance
• Personalize the user experience and advertising

Legal basis: your consent, in accordance with Section 2-7b of the Norwegian Electronic Communications Act and Article 6(1)(a) GDPR.
You may change or withdraw your consent at any time via our cookie banner or your browser settings.

6. Storage of personal data

We store personal data for as long as necessary to:

• Fulfill the purposes described above
• Comply with laws and regulations
• Provide customer service and handle potential disputes

Marketing data is stored until you withdraw your consent.

7. Sharing of data

We share data only with reliable third parties necessary to deliver our services, such as:

• Payment providers
• Accommodation partners and booking systems
• IT and hosting service providers
• Public authorities where required by law

We never sell your personal data.

8. Transfers outside the EEA

If we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission (SCCs)
• Technical and organizational security measures

9. Your rights

Under the GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification or erasure
• The right to restriction of processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

To exercise your rights, please email [email protected].

10. Data security

We apply appropriate technical and organizational measures to protect your data, including:

• SSL encryption
• Secure access controls
• Systems for detecting unauthorized access

11. Changes to this privacy statement

This statement may be updated to reflect changes in legislation or operational practices.
Material changes will be clearly communicated on our Website and/or by email.

12. Complaints and contact

If you believe your personal data has been processed in violation of applicable rules, you may lodge a complaint with:

Norwegian Data Protection Authority (Datatilsynet)
P.O. Box 458 Sentrum
0105 Oslo
www.datatilsynet.no

You may also contact us directly:
HotelGiftcard.com B.V.
Ambachtsweg 6
1474 HW Oosthuizen
The Netherlands
Email: [email protected]